Question 1

How long does it take to get started?

Accepted Answer

Less than 24 hours. You create your account, we import your patient base if you have one, and you can see your first patient the same day. Training (free on annual) takes 1 to 2 hours.

Question 2

Does my specialty have its own examination?

Accepted Answer

Twenty-eight specialties have their own form: cardiology, pulmonology, neurology, paediatrics, obstetrics and gynaecology, ophthalmology, ENT, dermatology, psychiatry, rheumatology, endocrinology, gastroenterology, nephrology, urology, surgery, geriatrics, emergency medicine… General practice keeps the full consultation, without a specialty form.

Question 3

Does voice dictation send my voice over the internet?

Accepted Answer

No. Recognition is Chrome's, on the computer: the audio never leaves the device. Dictation is a practice option, in French, and requires the Chrome browser.

Question 4

Can several doctors work with a secretary?

Accepted Answer

Yes. One calendar for everyone, each doctor in their own colour; a secretary assigned to specific doctors; rights screen by screen. A doctor edits only their own consultations.

Question 5

Is my patient data secure?

Accepted Answer

Yes. The connection is encrypted (SSL); the patient's name, contact details and date of birth are encrypted in the database, as are their documents and photos. Each practice sees only the patients who consult there. Daily backups; your data stays yours.

Question 6

Can I change plan or cancel?

Accepted Answer

The subscription is annual, committed for 12 months, and automatically renewed for a further 12 months at the end of each term. You can cancel at any time before the renewal date, with no fees or justification. You can upgrade to a higher tier anytime.

Question 7

Do I need to install software?

Accepted Answer

No. Hakim-DZ is a web platform accessible from Chrome, Firefox, Safari or Edge on any device (PC, Mac, tablet, smartphone). No installation or updates to manage.

Question 8

Does Hakim-DZ work without internet?

Accepted Answer

An internet connection is required. On an unstable connection, what you edit in the record or the consultation is kept on the device and sent as soon as the network returns.

Question 9

Can I try before committing?

Accepted Answer

Yes, two options: a 30-day free trial without credit card to test every feature, or a video demo with our team (30 min) to see the tool in action.

The medical practice management software designed for Algeria

Your practice as it works, from the first patient to the last

The practice's day, from the front desk to the invoice

What every practice finds in it

See it running before you decide

Why Hakim-DZ for your practice?

For which practice?

Try Hakim-DZ free for 30 days