Puis-je changer de formule ?

Oui, à tout moment. Vous pouvez passer à une formule supérieure immédiatement, ou redescendre en fin de période de facturation.

Mes données m'appartiennent-elles ?

Absolument. Vous pouvez exporter toutes vos données (patients, consultations, ordonnances) à tout moment au format standard.

Comment se passe le paiement ?

Virement bancaire, chèque, ou carte Edahabia. Facture envoyée chaque mois (mensuel) ou chaque année (annuel).

Puis-je résilier à tout moment ?

Oui en formule mensuelle, sans frais ni justification. L'annuel est engagé sur 12 mois.

Comment mes données sont-elles protégées ?

Chiffrement SSL, sauvegardes quotidiennes automatiques, hébergement conforme aux standards de sécurité.

Combien de temps dure l'essai gratuit ?

30 jours d'essai gratuit, sans carte bancaire requise. Vous pouvez tester toutes les fonctionnalités sans engagement.

Faut-il installer un logiciel sur mon ordinateur ?

Non, Hakim-DZ est une plateforme web accessible depuis n'importe quel navigateur (ordinateur, tablette, smartphone). Aucune installation nécessaire.

Que se passe-t-il si je dépasse le nombre d'utilisateurs inclus ?

Utilisateurs supplémentaires : 1 500 DA/mois en formule Pro, 2 000 DA/mois en formule Groupe. Vous pouvez aussi passer au palier supérieur.

Proposez-vous une formation à l'utilisation de la plateforme ?

Oui. Le paramétrage et la formation sont offerts (valeur 15 000 DA) pour tout engagement annuel. Formation sur site à Oran et environs, ou en visio.

Hakim-DZ est-elle adaptée aux hôpitaux et polycliniques ?

Oui, nous proposons un module d'hospitalisation complet pour hôpitaux, cliniques et polycliniques : gestion des lits, suivi clinique, prescriptions, protocoles de soins et courriers de sortie. Tarification sur devis.

Medical software comparison in Algeria 2026: what to choose for your practice?

Honest overview of the main practice management software solutions in Algeria in 2026: selection criteria and typical profiles.

Choosing medical software for your practice in Algeria is not obvious. Several serious vendors share the market, each with strengths and weaknesses. Here is an honest overview of the main solutions available in 2026 and the criteria that really make a difference.

The Algerian vendor landscape

Four players dominate the Algerian market for medical practice software:

SmartAvicenne

The oldest (since 2002), claims more than 3,000 users. Strengths: longevity, installed base, integration of the drug nomenclature. Weaknesses: aging interface, little evolution on mobile usage and online booking.

eSiha

Modern solution focused on practice management. Strengths: clean design, local support team. Weaknesses: no hospital module, ecosystem still being built around the patient app.

CabiSanté

Positioning very close to eSiha on the market. Local and network modes, modern design. Weaknesses: little visibility on the public roadmap, fewer third-party integrations.

Hakim-DZ

More recent on the market (since 2023). Strengths: modular approach (practice + hospitalization + patient app), AI voice input, pricing tiers from solo doctor to polyclinic, local team in Oran. Weaknesses: younger installed base than the historical competition.

The criteria that really make a difference

Beyond paper features, here is what determines real practitioner satisfaction after 6 months of use.

1. Speed to learn

A doctor cannot lose a week learning software. Look for a product where you are operational on basic functions in less than 2 hours of training. Ask for a real-conditions demo, not a sales pitch.

2. Daily speed

How many clicks to create a new record? To add a consultation? To print a prescription? These micro-gestures repeated dozens of times a day make the difference between pleasant software and a chore.

3. Quality of the drug database

A vendor that actively maintains its Algerian drug database (additions, removals) saves you hours of manual entry. Ask about update frequency.

4. Local support

An email lost in a foreign ticketing system does not have the same value as a WhatsApp call to a team in Oran or Algiers. Verify support channels, hours, and real SLAs.

5. Patient app and online booking

This is the major differentiator in 2026. Software that does not natively offer online booking for your patients makes you miss 30 to 50% of the benefits.

6. Cloud, on-premise or both?

Depending on your comfort with cloud, you may prefer local hosting in Algeria or a solution installed on your machine. The best vendors offer both options.

Which software for which profile?

Solo doctor, GP

Look for simplicity. Clean patient record, agenda, prescriptions, and online booking. Hakim-DZ Starter or equivalent single-seat solutions are tailored for this.

Group practice (3-10 doctors)

You need multi-practitioner management, differentiated rights (doctor / secretary / nurse), and real ability to share records between colleagues. Hakim-DZ Pro or Cabinet, eSiha multi-seat, SmartAvicenne network mode.

Polyclinic and private clinic

Pure practice software is no longer enough. You need a hospitalization module (admissions, beds, clinical follow-up). To date only Hakim-DZ offers a hospitalization module fully integrated with the practice ecosystem, making it the default choice for this profile.

Hospital and CHU

Beyond 100 beds, you enter the territory of HIS (Hospital Information Systems) with lab integrations, PACS imaging, hospital pharmacy. Request a personalized quote from a vendor capable of supporting this complexity.

How to decide in 30 days

List your 3 truly essential features (no more)
Request a 30-minute demo from 2 or 3 vendors
Take a free trial (ideally 30 days without a card) — Hakim-DZ offers this by default
Test on real patients for a week
Decide based on real user feel, not on the sales pitch

The classic mistake: choosing the cheapest software without testing. You save 1,000 DA per month and lose 1 hour of productivity per day.

You can start a Hakim-DZ trial today: free 30-day trial, no credit card or commitment.